254 into the address bar. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. How to access the Smart Hub Manager. 3. BT Employee. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. For example, you can control your children's internet use when you're not about. @SteveoSteve. I'll send you a. . 3. From the app, click More then select Your wi-fi network. You have been temporarily locked out. Distinguished Sage Mark as New; Bookmark; Subscribe;. You may want to keep your Mini Hub plugged in to make. Tried everything from firmware, resets, settings, ipv6 etc etc. This is interfering with our Windows Server 2019 DHCP. Bolt-ons. 5. Parental Controls are set by default on the Min Hub. 2. Press then go to (Settings) at the top right of Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. From the app, click Your products, scroll down, and select BT Parental controls. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. To find out how to use it, just click on the dropdown for your Hub. If you delete your account – your settings will be lost. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. I may need to just buy another router and try to find one that fairly closely matches the specification of the BT smart hub I have today. Select Next. Our network reaches over 99% of the UK, so we've got you covered. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. Enter your BT hub admin password. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. Your Hub will be called something like BTHub6-ABCD. I am trying to override a blocked site but BT. We’ll email or text you when your broadband is ready. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Sign into your My BT account online. Parental controls are just part of the way you can help keep your child safe online. 99. The default PIN is 1234. I've tried rebooting the smart hub and trying in a different browser but there's no change. Get 3 months free broadband. Once activated, you will then be able to change your filter level to. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. HI Josie. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. e. BT Sport; Mobile Plusnet Mobile; Sim only deals. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. When I first started using the. BT BT include parental controls within their broadband package. With a built-in hub to control IoT devices (ZigBee/Bluetooth/WiFi), and. 168. . I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Circle is now part of Aura, the leader in family online safety. i tried to change it back and it didn''t work. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Re: BT Hub Blocking Access to a Website. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Select your hub SSID, then Next. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Hi folks. . Set up the Wireless Accces Point to have the same SSID and password as the SmartHub. Flexible and affordable sim only deals with no contract. By using Broadband Backup, your BT Mobile parental controls will apply. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Our network reaches over 99% of the UK, so we've got you covered. It's usually something we suggest as a last resort after you've restarted your device. Teenage son is still able to access sites blocked. Re: Can’t connect to Smart Hub 2 through MyBT app. Pack your Mini Hub with all cables and instructions into the original box. This is usually found in your mobile settings. Use a pin or paperclip to press and hold the recessed Reset button on the back of your hub for 15 seconds until the hub lights go out. 1. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although it's likely. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. . Smart Parental Control Capabilities. Prices and terms subject to change during the contract term. Type 192. Check BT Broadband status. Next, select the first device that you want to control and choose the days and times for which you want to set limits. ft. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. on 06-12-2021 09:56 AM. To find out how to use it, just click on the dropdown for your Hub. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Prior to this they worked without fault. pausing the internet for your children during mealtimes or after bedtime). Short of locking away the hub and socket. If you have full fibre FTTP, you simply need a router. Re: Cannot manage BT Parental Controls. Flexible and affordable sim only deals with no contract. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 168. Home network (24 pages) Switch BT Home Hub Quick Start Manual. Type 192. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. You can get BT Parental Controls by accessing them through your My BT account. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. 5. They were working fine before. 0 Ratings. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Home setup, Wi-Fi & network discussions. Coverage checker. Log in to My BT Log in to get the most out of your BT Broadband Now you're online you can log in to My BT and set up your Extras such as: BT Virus Protect - Keep your computer. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. Options. Set up and use Parental Controls. Restarting your Hub (or power cycling) is simply the controlled shutdown and switching back on of your equipment. 12. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. TV accepts this on manual, but still fails at gateway (tried 192. 12. It usually takes around 20 minutes, but it can sometimes take up to 1 hour. TVS. Use your parental control PIN to control access to programmes with an age rating. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Hub firmware version is v0. Beware DNS setting override BT parental. 5. 28. indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. There are two kinds of PIN for BT TV. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Explain why you are setting parental controls; to keep them safe. A site is being blocked incorrectly by BT Parental Controls. Mobile. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. 5. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. There doesn't seem to be any way to set parental controls at all. How to return the 4G Mini Hub. I have a slight concern also that the other BT. Re: Amazon Firestick stops working with BT parental controls. When setting up your hub, you will be asked if you want to set up BT. The new system uses 802. Help & supportParental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Help & supportBT Parental Controls. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. If you change your settings, you’ll need to restart your handset. BT broadband. Bundle Price: $89. Manage everything from location tracking to. If you are not able to acce. Parental control apps are no use what so ever. Includes BT Virus Protect and a BT. Having not used. Set up your card in minutes. Select Control wi-fi access for your devices to manage your screen time online. At this stage, you’ll be asked to enter your admin password. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT PlayerADSL/Copper broadband. Use your parental control PIN to control access to programmes with an age rating. All powered by Circle’s award-winning technology, used by hundreds of. 99. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. So I have now bought the excellent Asus RT-N66U. Try messaging Darren for help. For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, £83. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. 168. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. 31K subscribers. To start using parental controls within your BT Smart Hub 2 for your families devices: Download the EE app for Android and Apple devices. Seems a shame that the BT Parental Controls settings seem to make no difference. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. You will either need to wait and see if this is fixed with a software update sometime in the future or you do as was suggested in message 9 most o The premium is £5. this post relates to Parental Controls. Month 4 from £32. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. There are a range of filters to choose from to block content and usage. You can change it at any time. 24 month contract. I am trying to override a blocked site but BT. Our network reaches over 99% of the UK, so we've got you covered. Tab across to profile > Settings. Most new devices work well with dual-band wi-fi. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. 254 into the address bar. 02. g. Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago. . You have had too many unsuccessful attempts to login. Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. They remain OFF. Parental controls wont turn off. ) How to open the Hub Manager. I am trying to override a blocked site but BT. The. 99 a month, or £53. If you delete your account – your settings will be lost. You’ll be able to watch box-sets in no time,. The Account Holder needs to set up and maintain this service. 168. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. If the MAC address is changed, then there would be no connection. As part of the Parental Controls service, we have automatically enabled Google and Bing SafeSearch. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. - talk to your family with two-way audio. I know you can get various parental control software for most devices but I honestly. BT Parental Controls allow you to restrict certain types of websites on. You can set different time limits for different days of the week, so you can make sure they have enough time for school, homework, and other activities. Look for “DNS SETTINGS” or something similar – it may be. From the Hub Manager, go to Advanced settings , Wireless and then to MAC filtering. We regularly release software upgrades for our Hubs. It's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. 27. Hello , Newbie here. How about you try respecting your parent's rules. Follow these simple steps to permanently remove BT Parental Controls. The 'My Extras section is nowhere to be seen. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. You can change it at any time. You’ll be asked if you want to Activate Parental Controls, select OK. BT Complete Wi-Fi – Performance. There are two PINs: one for parental control and one for payments in BT Player. If you delete your account – your settings will be lost. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. FREE Broadband Extras: The stylish BT Smart Hub 2 with all fibre plans - The UK's most powerful wireless router (also enables you to pause/control individual device access to the internet - which I found to be very useful as a parent), BT Virus Protect with Norton Security - Safeguard up to 15 of your devices from viruses, phishing & other. For example, you can control your children's internet use. on 11-05-2020 03:27 PM. If you’ve lost the password. Free parental controls can be installed on smartphones, tablets and laptops to keep your kids safe when using these devices. Annual price changes and terms apply. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Our network reaches over 99% of the UK, so we've got you covered. while BT customers require a BT Smart Hub 2. Set Access control feature enable to ‘yes’. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Best Wishes. This is actually faster for the console. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. Message 2 of 8 Re: Parental controls Go to solution @JHill . I am trying to override a blocked site but BT. Banda. Whenever I try I get the message below with the option greyed out for Parental Controls. If you have FTTC, then you will need a VDSL modem/router. No Removable password card BT Smart Hub. You can change it at any time. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. I have seen other posts with similar issues and have tried the solutions recommended. . Low on minutes, data or texts? Just add one of our bolt-ons. • Control your Kids internet access with touch of a button. 5. 4 and 5 Ghz). Please note: the Smart Hub 2 doesn't have this capability as it's designed for use with Complete Wi-Fi. BT Parental Controls and BT Cloud. BT Smart Hub and Ultrafast Smart Hub. Do I need to g. It seems no matter what you do kids can get around it, it’s really frustrating Thank you tho I appreciate you taking the time to respond. screen time online . If you delete your account – your settings will be lost. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Re: Smart Hub 2 - control wifi access open to abuse. I have searched the FAQs but the advice does not match t. 11ac. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Come on BT this is hardly responsible family friendly behaviour in the mi. BT Parental Controls help keep your children safe online. In short, im with BT and I could not get access control to work on the so called Smart Hub. My online account says it's activ. You’ve got smart dual-band wireless The BT Home Hub 4 uses Smart Wireless to connect to the best signal on either the 2. Free P&P and no upfront costs. 1. Its probably being blocked by parental controls or BT Web Protect. . BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. 02. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. See the diagram opposite. I have a brand new Smart Hub2 received this month after moving house. 5. Flexible and affordable sim only deals with no contract. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. No, this is a major upgrade from its predecessor, the Home Hub 5, that’s a compelling reason for BT customers to recontract. There are a range of filters to choose from to block content and usage. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. I receive emails saying they are ac. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. You can then set up your BT Smart Hub. Type 192. Once activated, you will then be able to change your filter level to. 1. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. You can get BT Parental Controls by accessing them through your My BT account. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Open a search engine of your choosing. • Control your Kids internet access with touch of a button. Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. No BT Home Hub 4. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device including the ability to stop the internet. Hi there, I have been trying to set up parental controls. There are a range of filters to choose from to block content. Once activated, you will then be able to change your filter level to. g. On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. 1. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. The latest firmware for the SmartHub 2 is: v0. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. There are a range of filters to choose from to block content and usage. It's free for all BT Broadband customers. There’s a lot of ways round it but I don’t think the BT router can really achieve these. 7. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Ive had a long couple of weeks. Payment PIN help. Then click on Configure. Wi-Fi dead-zone killer; Superior Tri-Band Speed; Built-in smart hub. Use your parental control PIN to control access to programmes with an age rating. com, reset hub, phoned bt customer services, but nothing works. Page 4: Getting Started A: Connecting by Wi-Fi? plug your aerial (blue and introduce you to your TV Box pack. Since moving house my BT parental controls are not working. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Alternatively, go to Parental Settings > Settings. The Account Holder needs to set up and maintain this service. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. BT Sport; Mobile Plusnet Mobile; Sim only deals.